About

Jigsaw Discovery provide powerful and innovative behavioural profiling and learning experiences

Our Story

Created in the UK and delivered worldwide

Jigsaw Discovery was founded in 2001 by Michelle McArthur-Morgan and Keith Nicholson based upon their extensive knowledge of designing and delivering learning solutions in the public and private sectors. This is reinforced by a lifetime of management experience leading award-winning teams.

Michelle and Keith, often referred to as the Morecombe and Wise of the training world, made the perfect team. Michelle is the academic, with her knowledge of neuro and behavioural science, and Keith was the innovator.

The Jigsaw Discovery Tool was first launched in 2008. It has developed quickly, expanding onto the world stage and providing learning experiences that make a difference for businesses around the globe, through our network of international training partners.

Founding Partners & Creators of The Jigsaw Discovery Tool

Our Vision

A new, better normal

We see the opportunity for a better normal in the workplace and life in general. One that is more communicative and enabling, where everyone has a voice and is given the opportunity to fulfil their potential.

We are committed to  unleashing the potential of individual’s and teams to maximise performance, health and happiness.

Our Mission

Building adaptive, resilient, and inclusive organisations

We aim to support people in developing increased levels of self-awareness and understanding of others.

We do this by distilling behavioural science into accessible, actionable strategies, providing a framework for understanding, then helping team members and leaders apply their newfound insights and learning.

The result is emotionally intelligent organisations with a more adaptive, resilient and inclusive workforce.

Our Values

Creating clarity in a complex and uncertain world and helping our clients find understanding.

Demonstrating transparency in all areas of our work through being open and honest in our communications.

Enabling growth by generating powerful insights, enabling creativity and innovation.

Facilitating Change by supporting the development of new habits and behaviours with our brain-based learning experiences.

Jigsaw Discovery Experiences

Jigsaw Discovery Experiences provide powerful, coherent learning pathways to organisational success on your’ terms.

Available as classroom-based training or virtual workshop experiences

Starting with the Jigsaw Discovery Foundation experience, organisations can build a bespoke pathway to success by choosing from a number of skills development modules. These build on the foundations, strengthening and further developing the key behaviours required to build sustainable and profitable businesses in the new norm.

Introducing our International Partner

Ignite Training, based in the UAE, became our International partner in 2016. Russell Overy of Ignite, is a Master Practitioner for the Jigsaw Discovery Tool and heads up the International Office in Dubai.

Client Testimonials

“What we could not have anticipated was the sheer fun of the two days of training and the huge boost to the commitment, enthusiasm, pride in the College, respect for colleagues and embracing of a common vision that resulted. The profiling work was never threatening, although we all learned a great deal about our own and our colleagues’ behaviours.

The coaching in communication was never tedious, although certain important messages came through loud and clear – messages that, if handled differently, might have switched off some participants and been counter-productive. The highly creative exercises challenged and tested us and drove home very valuable lessons without ever risking melt-down.”

Keble College, Oxford University

“Personally I believe that (The Jigsaw Discovery Tool) should be an intrinsic part of everything that is done within an organisation and … how you interact with your customers, understanding and managing their expectations and providing them with a tailored, individual experience. The tool reaches deep into the heart of a business, as its employees are human beings and human beings have their own preferences of behavioural, experience, communication styles and systems of working. By understanding what sits behind and drives that, you can work more efficiently … collectively and cohesively. From choosing the best people to work on a project at each stage, to understanding how to influence in a manner that achieves the desired results to de-escalating conflict, recruitment, time management, leadership and so much more. Jigsaw is an essential tool to have access to and has the potential to be transformative to the operation of an organisation.”
Transport for Wales

positive , powerful & confidence building

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